Last Updated: [Date, e.g., October 26, 2023]

At The Bape Hoodies Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://bapehoodies.ca/ or make a purchase from us.

By using our Site, you consent to the data practices described in this policy. If you do not agree with the practices described, please do not use our Site.

1. Information We Collect

We gather the data you submit to us personally and data on your use of the Site automatically.

A. Data You post at your own risk:

  • Personal Identifiers: Every time you purchase or seek to purchase a product using the Site, we capture your name, billing address, shipping address, email address, and phone number.
  • Payment Information: We accept third-party payment processors (such as Shopify Payments, PayPal, or Stripe). We do not save your complete credit card information with our servers. Your payment information is received and processed by our payment processors in a safe and secure manner as specified by their privacy policies.
  • Account Information: When you create an account, we gather your user name and password as well as information on your order history.
  • Communication Data: When contacting us through email, contact forms or social media, we store the message content and our communications.
  • Marketing Preferences: How you would like to receive marketing communications in our organization.

B. Information Collected Automatically:

  • Device and Usage Information: When you access our Site, we collect some data about your device and your interactions with the Site automatically. This will contain your IP address, browser type, operating system, referring URLs, pages seen and dates/time of your visit.
  • Cookies and Tracking Technologies: We have cookies and web beacons among others to improve your experience, trends, and we are using them to administer the site. You have control of cookies at your browser level.

2. How We Use Your Information

The purposes of the information we collect are as follows:

  • To Fill Your Orders: To receive your payments and ship them, and send you invoices and /or order confirmations.
  • To Contact You: To answer your questions, to offer customer service and notify you of the status of your order.
  • To Marketing Purposes (with your consent): To communicate to you about new products, special offers and other news that we believe to be of value to you. You may cancel such communications.
  • In order to Enhance Our Site: To understand customer usage of the Site, troubleshoot technical issues, and to further enhance our products, services and user experience.
  • To prevent fraud and risk: To filter orders to prevent the risk or fraud, and safeguard the security of our Site and business.

3. Sharing Your Information

  • Device and Usage Information: When you visit our Site, we automatically gather certain data about your device and interactions with the Site. This will include your IP address, browser, OS, referral URLs, pages viewed and your date/time visit.
  • Cookies and Tracking Technologies: We have cookies, and web beacons among others to enhance your experience, trends, and we are utilizing them to manage the site. At your browser level you are in control of cookies.

2. How We Use Your Information

The uses of the information we gather are as follows:

  • To Fill Your Orders: To accept your payments and deliver them, and issue you invoices and /or order confirmations.
  • To Get in Touch With You: to respond to your inquiries, to provide online customer care and inform you about the whereabouts of your order.
  • To Marketing Purposes (with your consent): To make you aware of new products, special offers and other news that we think will be of value to you. You can terminate such communications.
  • To Improve Our Site: To learn more about how our customers use the Site, troubleshoot technical problems, and to improve our products, services and user experience.
  • To avoid fraud and risk: To sieve orders to avoid the risk or a fraud, and to protect the security of our Site and business.

5. Data Retention

Personal information we hold about you will not last longer than is needed to achieve the objectives of its collection, such as to meet a legal, accounting, or reporting obligation. The information about orders is kept at minimum [e.g., 4 years] to satisfy the tax and consumer protection legislation.

6. Security

We provide suitable technical and organizational security controls, which are aimed at ensuring the security of your personal information. Nevertheless, none of the transmission methods available over the Internet or electronic storage is completely safe. Although we are trying to ensure that the means of storing your information are commercially acceptable, we cannot assure you that it is completely secure.

7. Children’s Privacy

Our Site is not targeted to people aged below 13. Personal information about children is not collected knowingly by us. In the case of a parent or a guardian and feel that the child has given us personal information then contact us and we will remove this information.

8. Changes to This Privacy Policy

This privacy policy can be revised occasionally when we change our practices or otherwise due to the operation, legal or regulation changes. The changes will be shown by a new date of the Last Updated. We suggest that you read this policy regularly to keep abreast of how we are safeguarding your information.

9. Contact Us

Should you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, we would like to hear about them by getting in touch with us through email at.:

Email: support@bapehoodies.ca